1. Information We Collect
We may collect the following information when you interact with our mortgage services:
Personal Information
Full name
Phone number
Email address
Property address
Financial and mortgage-related information
Employment and income information
IP address and device data
This information may be collected through:
Loan questionnaires
Contact forms
Mortgage calculators
SMS opt-in forms
Phone conversations
Website registrations
2. How We Use Your Information
Information is used to:
-Provide mortgage consultation services
-Process applications
-Communicate with you
-Improve services
-Maintain legal and regulatory compliance
We do not sell consumer personal information.
3. SMS & A2P Messaging Privacy (IMPORTANT)
When you provide your phone number and explicitly opt in, The Mortgage Solutions may send you conversational SMS messages regarding:
-Mortgage inquiries
-Loan application updates
-Appointment reminders
-Customer support communications
Message frequency varies based on user interaction.
Message & data rates may apply.
You may opt out at any time by replying:
STOP — to unsubscribe
HELP — for assistance
The Mortgage Solutions does not sell, rent, share, or disclose mobile opt-in data or SMS consent information to third parties or affiliates for marketing purposes.
SMS opt-in information and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliate.
4. Information Sharing
We may share information only with:
Licensed mortgage lenders
Loan processing partners
Credit reporting agencies
Compliance and regulatory authorities
Service providers assisting operations
All partners are required to maintain confidentiality and security standards.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access or disclosure.
However, no internet transmission is 100% secure.
6. Cookies & Tracking Technologies
We may use cookies and analytics tools to:
Improve website functionality
Analyze user behavior
Enhance user experience
You may disable cookies in your browser settings.
7. Consumer Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents may request:
Access to collected data
Deletion of personal information
Correction of inaccurate information
Opt out of SMS by texting STOP
Requests may be submitted to:
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
10. Contact Information
The Mortgage Solutions
17409 Marquardt ave
Cerritos Ca 90703
Phone: (562)566-2666
Email: [email protected]
Website: https://www.themtgsolution.com
By providing your phone number, you consent to receive SMS communications.
Reply STOP to opt out. Message & data rates may apply.
© Copyright 2026. The Mortgage Solution. All Rights Reserved. Privacy Policy and Terms & Conditions